Storm damage roof repairs in Leatherhead, Surrey and South West London

Made Safe Tonight,Repaired When It Is Dry.

Loose tiles and slates come down before they fall on someone. Damaged sections are covered so the next shower stays out. Where a chimney pot or a length of guttering is hanging we take it down. Then we photograph everything before we leave.

A tile hanging from the eaves or a length of ridge balanced on the apex is a danger to anyone walking below. The first visit takes down what is loose, covers what is open, and photographs everything before it is moved, so the insurer sees the damage as the storm left it.

After a storm we prioritise calls by risk: a roof with water coming in or something hanging over a pavement comes before a few tiles in a garden. Tell us plainly what you can see from the ground and we will tell you where you are in the queue.

The edges of a roof take the worst of the wind, and on an older roof they are bedded on mortar that has long since let go. We re bed or dry fix ridge and hip tiles so they stay put, and point or re fix the verges.

Re bedding on mortar restores the roof to how it was, and on a period house that may be the right answer. Dry fixing screws each ridge and hip tile to a batten and seals the joint with a flexible strip, so the wind cannot lift it again. We recommend whichever suits the roof and quote for both if it helps.

A dry ridge or dry verge system fixes each tile to the roof structure with screws and clamps and seals the joint with a flexible strip, with no mortar to crack. Done to BS 5534 it will not come off in the next storm, and it is the repair we recommend on any roof that has lost its ridge once already.

A branch through a tiled roof is usually a few broken tiles and a torn felt. On a flat roof it is a puncture that lets water straight into the deck. Both need the cover on quickly and the permanent repair soon after.

A branch through a pitched roof usually breaks a few tiles and tears the underlay, which is a straightforward repair once the debris is cleared. On a flat roof a puncture lets water straight into the deck, so it needs covering the same day and repairing as soon as the roof is dry.

Where a branch has come through, the loft timbers are checked as well as the covering, because a heavy limb can crack a rafter without breaking the ceiling below. The report says what was checked and what was found.

Once it is dry we replace what was lost, re fix what moved and check the slope around the damage, because if the wind moved one tile the fixings on its neighbours are the same age. One itemised written price, with the photographs.

The repair replaces what was lost and re fixes what moved, and it checks the slope around the damage, because a storm that shifted three tiles has loosened the ones beside them. Where the roof as a whole is at the end of its life we say so, and you can decide with the photographs in front of you.

Replacement tiles and slates are matched from reclaimed or current stock and fixed with nails or clips to BS 5534, with the verges pointed or dry fixed and the slope around the damage re fixed where the fixings have gone.

You get pictures of the damage as we found it, the roof made safe, and the finished repair, with the itemised quote. It is what an insurer asks for and it is what we would want ourselves.

The set covers the damage as we found it, the roof made safe, and the finished repair, with the itemised quote and invoice. It is what a claim needs and it is a record of the roof for whoever owns the house next.

If you are claiming, send the insurer the first visit photographs and our written description as soon as you have them; most policies ask for the damage to be reported promptly and the roof made safe, and both are covered by the first visit.