Natural slate roof with a new lead valley, the detail where most leaks start

Roof leak repairs in Leatherhead, Surrey and South West London
A Leak Traced toWhere It Starts.

A stain on the ceiling is the end of the water’s journey, not the start of it. We find the point where it gets in, repair that, and send you the photographs. Across Surrey and South West London, with someone on the phone 24 hours a day.

Over 25 years on local roofs

Free survey and written quote

24 hour emergency call out

CORC member 8125

What we do

Roof Leak Repairs,Start to Finish.

A leak repair aimed at the stain is one you pay for twice. We trace it back to the failed detail and fix the detail.

Why the Stain Is Rarely Under the Hole

Water gets in at a failed detail, runs along the top of the felt or down a rafter, and drops where it meets an obstruction. The mark on the ceiling can be a room away from the fault. A repair aimed at the stain is a repair you pay for twice, so we start on the roof, not in the bedroom.

Water follows the roof, not gravity alone. It gets in at a detail, runs down the underlay or along a rafter, and drops at the first obstacle: a purlin, a joint, a nail, the top of a wall. On a shallow pitch it can travel the width of a room before it shows. That is why we start on the roof and in the loft, and why a repair aimed at the ceiling so often fails.

The one exception is a flat roof, where the water often does come through close to the fault because there is no slope to carry it. On a pitched roof, assume the fault is uphill of the stain, and let us find it from the roof.

The Usual Causes

A slipped or cracked tile, a slate that has lost its nails, lead that has pulled away from a chimney or split in a valley, a blocked valley or gutter backing water up under the covering, or felt that has perished at the eaves. Most leaks are one of these and most are a day’s work.

In roughly the order we find them: lead flashing that has pulled away from a chimney or split in a valley, a slipped or cracked tile or slate, mortar gone from a ridge or verge, a blocked gutter or valley backing water up under the covering, and underlay that has perished at the eaves and no longer carries the water into the gutter. Flat roofs add blisters, splits and blocked outlets.

Most leaks are one of these, and most are put right in a day. The exception is a roof where the underlay has gone everywhere, which is a re roof rather than a repair.

The report after a leak visit names the cause, shows it in a photograph, and gives one itemised price for the repair. If the underlay has perished across the roof, the honest answer is a re roof, and we say so rather than sell you a repair that will not hold.

A dormer with new tiles and cladding
A dormer with new tiles and cladding

Leaks That Only Appear in Driving Rain

A roof that copes with rain falling straight down and leaks in a south westerly is telling you where to look. Wind pushes water up under laps and past flashings that are fine in still weather. It almost always points at a detail rather than at the roof as a whole.

Wind driven rain travels sideways and upwards. It gets under laps that are fine in a downpour, past flashings that are a fraction short, and through a verge that has lost its pointing. If your roof leaks only in a south westerly, it is a detail on that side, and we look there first.

The fix for a wind driven leak is usually a detail: a longer flashing, a soaker that was missing, a verge re pointed, a ridge re bedded, or the underlay lapped correctly into the gutter. Small work, but it needs the fault found first.

Flat Roof Leaks

On a flat roof the water shows up where the deck sags, not where the covering failed. We look for blisters, splits at the upstands, open laps and blocked outlets. Some can be repaired; some are past it, and we will say which.

We check the covering for splits and blisters, the upstands and laps where it meets a wall, the edge trims and the outlets. A blocked outlet is the most common flat roof leak of all and the cheapest to fix. A roof that is soft underfoot has water in the deck and needs more than a patch.

A flat roof leak visit starts with the outlets and the edges, then the covering, and the deck is checked for softness underfoot. The repair is a proper patch in the same material, or a new covering where the roof is past it, and the photographs show which.

A valley relined in GRP between two tiled roofs
A valley relined in GRP between two tiled roofs

Inside the Loft

Where there is a loft we go into it. Daylight, damp battens, dark staining on the felt and the smell tell us more in five minutes than an hour from the ground. We photograph what we find and show you.

The loft is where the leak shows its route. We look for daylight, for tide marks on the underlay, for damp or stained battens and for the smell of wet timber, and we follow the line back up to the point of entry. It takes minutes and it saves guesswork.

If you can get into your loft safely before we come, a photograph of any staining on the underlay or the timbers helps us arrive with the right materials. Do not walk on the ceiling joists without boards, and do not disturb old insulation.

Watertight Today, Repaired When It Is Dry

If water is coming through now we make the roof watertight first, with a temporary cover where the weather needs one, and come back for the permanent repair. Someone answers the mobile 24 hours a day.

A leak that is live now gets a temporary cover or a quick fix on the first visit, so the ceiling stops getting worse. The permanent repair is done when the roof is dry, because lead, mortar and adhesives all fail when they are applied wet.

For a live leak the mobile is answered 24 hours, 07513 397 799, and we cover Leatherhead, Epsom, Dorking, Reigate, Kingston, Wimbledon and the rest of Surrey and South West London from the office on the Guildford Road.

Natural slate roof with a new lead valley, the detail where most leaks start

Sounds like your roof?

The Signs We AreUsually Called For.

  • A damp patch or stain on an upstairs ceiling
  • A drip you can hear during heavy rain
  • Water marks on or around a chimney breast
  • Bubbling paint at the top of a wall
  • Daylight visible from inside the loft
  • Wet or dark timbers in the loft after rain
  • A leak that only shows in wind driven rain
  • Mould in one corner of a bedroom ceiling

How it works

Roof Leak Repairs:How It Works.

What happens between getting in touch and the finished job.

  1. New fascias and soffits around a dormer
    01

    Get in Touch

    Call or send a photograph of the stain and of the roof above it. Tell us when it leaks: in every shower, or only in wind and driving rain.

  2. One of our roofers on a slate roof
    02

    Traced, Not Guessed

    We find the point of entry from the roof and the loft, and photograph it, so the repair is for the fault and not the symptom.

  3. New tiles either side of a lead lined valley
    03

    One Written Price

    An itemised quote for the repair, and a plain answer on whether the rest of the roof is sound.

  4. New tiles, fascia and guttering at the corner of a house
    04

    The Repair, Photographed

    The leak fixed at its source, the roof checked around it, and photographs before and after.

Roof leak repairs questions

The QuestionsPeople Ask First.

Anything not covered here, call 01372 540 258 and ask. You will get a roofer, not a call centre.

How do you find where a roof is leaking?

From the roof and from the loft. We look for the failed detail above and uphill of the stain, check the lead, the valleys and the row of tiles around it, and use the marks on the felt inside to confirm the path. Where it is not obvious we test it with a hose.

Can you repair a leak the same day?

Often, for a slipped tile or a small lead repair. Where the repair needs scaffold or materials we make the roof watertight the same day and book the permanent repair in.

Do I need a new roof because it leaks?

Rarely. Most leaking roofs have one failed detail and years of life left. We will tell you plainly, with photographs, if the covering or the felt is genuinely finished.

What if the leak comes back?

Then we come back. The next heavy rain is the real test of a leak repair, and if it fails that test the job is not finished.

Will you need to come inside?

Usually, to see the ceiling and the loft. It takes a few minutes and it often saves an hour of searching on the roof.

Related work

Often NeededAlongside This.

Where we do it

Free survey and quote

Call Us, or Senda Photograph.

A picture from the ground is usually enough for us to tell you what we are looking at. The survey and the written quote are free, and there is no obligation on either.

Leatherhead
01372 540 258
Mobile, 24 hours
07513 397 799